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Welcome to ºÚÁÏÍø!

Where we foster excellence in education that challenges students of every background to develop their intellect, character, and abilities; to assist students in achieving their educational and career goals; and to be responsive to the greater community.

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CCCStart Staff Guide

Support ºÚÁÏÍø students through the new California Community Colleges enrollment experience using approved messaging, practical guidance, and outreach resources.

Helping Students Get Started with CCCStart

Beginning Sept. 1, ºÚÁÏÍø is transitioning to CCCStart, ™ new enrollment experience designed to make getting started at ºÚÁÏÍø simpler, clearer and more student-friendly.

As part of this transition, employees will notice œApply� being replaced with œStart� across the ºÚÁÏÍø website and enrollment communications. As an open-access , this shift better reflects the experience we want to create for prospective students. Rather than asking students to œapply� and potentially creating uncertainty about whether they will be accepted, we are encouraging them to simply Start their enrollment journey at ºÚÁÏÍø.

For outreach staff and employees who work directly with students, please begin using œStart� and œGet Started� when directing prospective students to ºÚÁÏÍø enrollment process. Currently enrolled students do not need to complete a new application or take any action as a result of this transition.

Our goal is to provide students with consistent, welcoming language at every point of contact and make their first step toward ºÚÁÏÍø as easy to understand as possible.

The goal is not to explain every system detail. The goal is to help students begin in the right place.

What is CCCStart?

CCCStart is the updated student starting experience for , designed to make it clearer where students begin and what they do next. For ºÚÁÏÍø employees, the goal is simple: help students get started. Use clear, action-oriented language such as œStart Here� or œGet Started� and focus on guiding students to their next step.

Two ºÚÁÏÍø staff members speak with a visitor at an outdoor information table during a campus event, with additional booths and the college campus in the background.

Your Role: Guide, Not System Expert

You do not need to know every detail of CCCStart. Currently enrolled students generally do not need to take any action. Your focus is helping new and returning students:

  • Know where to begin.
  • Understand their next step.
  • Feel reassured and supported.
  • Connect with the right ºÚÁÏÍø office for additional help.

Keep it simple: help students get started and guide them to the right place.

Two ºÚÁÏÍø students study together outdoors, reviewing notes beside laptops at a campus table

Resources

Resources for counselors, outreach specialists, adult schools, community organizations, and partner agencies supporting prospective students. 

Admission Outreach ChecklistStudent Viewbook - Condensed Edition


FEATURED VIDEO

Introducing CCCStart

A short informational video explaining why CCCStart was created, what's changing, what students may experience, what outreach staff should know, and how ºÚÁÏÍø can support students during the transition.


Frequently Asked Question

Yes, in spirit. CCCStart is the updated starting experience that sits in front of the application process.

Students who begin through CCCStart are still applying through the same underlying California Community Colleges system.

CCCStart was redesigned based on direct student feedback asking for a clearer place to begin, a clear next step, and an easier path to follow.

CCCStart is the updated student enrollment starting experience for the California Community Colleges system, including ºÚÁÏÍø.

No. A student's existing OpenCCC account still works with CCCStart.

Help the student identify their next concrete step ” selecting a college, starting an application, or submitting enrollment ” rather than explaining the full system.

Generally no ” direct students to check their OpenCCC account status, and escalate to Admissions & Records if they're unsure whether a prior application transfers.

Colleges are transitioning to CCCStart on different timelines, so a student may see CCCStart at one college and CCCApply at another during the rollout period.

Point students to ºÚÁÏÍø's Welcome Center or the appropriate escalation contact listed in the Support & Escalations section of this page.

 

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